SHIPPING & RETURNS
SHIPPING POLICY
PROCESSING TIMES:
Please allow 3-5 business days to process your order.
(This could possibly be delayed during the busy holiday season)
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Upon shipment your shipping confirmation/tracking information will be emailed to the email address provided with your order.
SHIPPING RATES:
Nefertiti McQueen Essentials offers our customers real-time shipping rates with USPS.
The USPS calculator provides estimated shipping rates for each order. Rates are based on package weight and dimensions, mail service and shipping addresses.
Shipping rates are for shipping only. For questions on taxes/duties please contact the appropriate organization responsible for your specific location.
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SHIPPING TIMES:
All items ship from the United States. We strive to meet the shipping expectations below:
Shipping within the United States: 2-5 business days
Shipping to Canada 5-10 business days
Shipping to Europe: 10 - 14 business days
Shipping Everywhere else: 4-6 weeks
**Business days are Monday to Friday. Weekends and Holidays are excluded**
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TRACKING:
Postal tracking is included on all orders to the US or UK. After your order has been shipped, you will receive a confirmation email, along with the pertinent tracking/ shipping information.
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RETURN & EXCHANGE POLICY
We thrive to ensure that you love your purchase. However in the event you decide to return an item. Please keep in mind the unused items must be in the original packaging, intact and sealed, unopened with the original tags. Shipping and delivery fees are non-refundable.